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 Vinpearl Becomes A Pioneer Applying Face Recognition Technology In Tourism And Hotel Industry In Vietnam
Vinpearl on April 15th officially became the first resort, hotel and entertainment system in Vietnam to apply facial recognition technology based on artificial intelligence (AI). The technology has been applied to help customers have new experiences such as opening the door automatically, checking in within 3 seconds or paying for services, all with a simple smile.

Vinpearl ứng dụng công ngh‡ nhận di‡n gương mặt trong d‹ch vụ du l‹ch khách sạn

In the first phase, the application of facial recognition has been implemented at Vinpearl Nha Trang and features check-in and check-out options at Vinpearl Land entertainment areas and restaurants. This technology identifies and authenticates customers' identities accurately and quickly through observation devices without other control procedures.

With the combination of Vinpearls 5-star services and the new technology, visitors will enjoy three unprecedented experiences: check-in for the whole family at the same time, passing through automatic gates and using personal privileges with the highest privacy. The features of this technology help visitors minimise the waiting time for procedures and the process of moving between Vinpearl's internal areas. In particular, when using privileged services in buffet restaurants and private games areas ... visitors do not need to bring their room cards. The identification of customer benefits will be done through personal identification technology to bring maximum convenience.

 V›i công ngh‡ nhận di‡n khuôn mặt, cả gia ‘ình có thƒ check in cùng lúc rất nhanh gọn 

All 43 Vinpearls nationwide will apply the new technology in the future to help customers feel comfortable at check-in desks. In addition to the self-recognition feature, other features such as door opening, shopping at the store system and payment are integrated in just one step with advanced technology combining artificial intelligence.

Being the first resort, hotel and entertainment system in Vietnam to apply AI in operation and management, Vinpearl has created a breakthrough for the countrys tourism and hotel industry. The application is under its digital transformation strategy to bring the best experience to customers, affirming its leading brand position in Vietnams tourism industry and welcoming global trends. This is also Vingroups strategic orientation toward a multi-utility service ecosystem with high technology and AI application, contributing to bringing Vietnam to a worthy position in the worlds technology and service map.


Face Recognition: is a technology that allows identification and authentication of personal identities based on face anthropology. This technology works by comparing a digital image or video frame with a face stored in a database; find and connect facial features and some other biometric factors to show if the results match.

Face Recognition or Face ID is popular on Facebook's system to create a personal tagging feature on digital photos. Apple Technology Company has applied the technology to upgrade security, unlocking phones from Iphone X generation onwards in 2018.

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